ClinicSaver Supplies -
Clinic Feedback Survey
We’re developing ClinicSaver Supplies: a new marketplace for clinics to order consumables (medical, dental, aesthetic, wellness) faster, cheaper, and easier. Your feedback will directly shape the system. (Survey time: ~5–7 minutes)
What type of clinic are you?
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What type of clinic are you?
How many treatments/patients do you typically serve per month?
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How many treatments/patients do you typically serve per month?
Current Procurement Process
How many different suppliers do you currently work with?
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How many different suppliers do you currently work with?
What are your biggest challenges with current suppliers? (Select Multiple)
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What are your biggest challenges with current suppliers? (Select Multiple)
On average, how much do you spend monthly on consumables?
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On average, how much do you spend monthly on consumables?
How do you usually place orders with your suppliers?
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How do you usually place orders with your suppliers?
If a single system could give you everything, how important are the following features?
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One-stop Ordering (all categories)
Consolidated Invoicing (1 order, 1 invoice, 1 delivery)
Discounted Pricing vs Current Suppliers
Inventory Management / Re-order Reminders
Loyalty & Rewards Program
Flexible Payments (BNPL, etc.)
Would your clinic use same-day delivery if available for
AED 30-50 per order?
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Would your clinic use same-day delivery if available for
AED 30-50 per order?
How valuable would a loyalty program
(points, discounts, free deliveries) be for your clinic?
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How valuable would a loyalty program
(points, discounts, free deliveries) be for your clinic?
If BNPL or net-30 terms were available, what % of your monthly orders would you likely put on financing?
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If BNPL or net-30 terms were available, what % of your monthly orders would you likely put on financing?
What would give you confidence to order through a new platform? (Select Multiple)
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What would give you confidence to order through a new platform? (Select Multiple)
What might prevent you from trying a new marketplace?
(Select Multiple)
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What might prevent you from trying a new marketplace?
(Select Multiple)
Does your clinic already use any digital platforms for procurement?
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Does your clinic already use any digital platforms for procurement?
If the same product was 10% cheaper or more on ClinicSaver Supplies, how likely are you to switch?
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If the same product was 10% cheaper or more on ClinicSaver Supplies, how likely are you to switch?
If you could change one thing about how consumables are delivered to your clinic, what would it be?
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What’s one feature you wish existed in a platform like ClinicSaver Supplies?
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Any other comments or suggestions?
