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ClinicSaver Supplies - Clinic Feedback Survey

We’re developing ClinicSaver Supplies: a new marketplace for clinics to order consumables (medical, dental, aesthetic, wellness) faster, cheaper, and easier. Your feedback will directly shape the system. (Survey time: ~5–7 minutes)

Contact Information

Clinic Name

Your Name

Position

Email

Phone Number

About Your Clinic

What type of clinic are you?

What type of clinic are you?
A
B
C
D

How many treatments/patients do you typically serve per month?

How many treatments/patients do you typically serve per month?
A
B
C
D

Current Procurement Process

How many different suppliers do you currently work with?

How many different suppliers do you currently work with?
A
B
C
D

What are your biggest challenges with current suppliers? (Select Multiple)

What are your biggest challenges with current suppliers? (Select Multiple)

On average, how much do you spend monthly on consumables?

On average, how much do you spend monthly on consumables?
A
B
C
D

How do you usually place orders with your suppliers?

How do you usually place orders with your suppliers?
A
B
C
D

Potential Features

If a single system could give you everything, how important are the following features?

One-stop Ordering (all categories)
If a single system could give you everything, how important are the following features?
Consolidated Invoicing (1 order, 1 invoice, 1 delivery)
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Discounted Pricing vs Current Suppliers
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Same-day Delivery Option
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Inventory Management / Re-order Reminders
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Loyalty & Rewards Program
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Flexible Payments (BNPL, etc.)
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Would your clinic use same-day delivery if available for AED 30-50 per order?

Would your clinic use same-day delivery if available for AED 30-50 per order?
A
B
C

How valuable would a loyalty program (points, discounts, free deliveries) be for your clinic?

How valuable would a loyalty program (points, discounts, free deliveries) be for your clinic?
A
B
C

If BNPL or net-30 terms were available, what % of your monthly orders would you likely put on financing?

If BNPL or net-30 terms were available, what % of your monthly orders would you likely put on financing?
A
B
C
D

Trust & Adoption

What would give you confidence to order through a new platform? (Select Multiple)

What would give you confidence to order through a new platform? (Select Multiple)

What might prevent you from trying a new marketplace? (Select Multiple)

What might prevent you from trying a new marketplace? (Select Multiple)

Does your clinic already use any digital platforms for procurement?

Does your clinic already use any digital platforms for procurement?
A
B

If the same product was 10% cheaper or more on ClinicSaver Supplies, how likely are you to switch?

If the same product was 10% cheaper or more on ClinicSaver Supplies, how likely are you to switch?
A
B
C

Open Feedback

If you could change one thing about how consumables are delivered to your clinic, what would it be?

What’s one feature you wish existed in a platform like ClinicSaver Supplies?

Any other comments or suggestions?