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ClinicSaver Supplies - Clinic Feedback Survey

We’re developing ClinicSaver Supplies: a new marketplace for clinics to order consumables (medical, dental, aesthetic, wellness) faster, cheaper, and easier. Your feedback will directly shape the system. (Survey time: ~5–7 minutes)

Contact Information

Clinic Name

Your Name

Position

Email

Phone Number

About Your Clinic

What type of clinic are you?

A
B
C
D

How many treatments/patients do you typically serve per month?

A
B
C
D

Current Procurement Process

How many different suppliers do you currently work with?

A
B
C
D

What are your biggest challenges with current suppliers? (Select Multiple)

On average, how much do you spend monthly on consumables?

A
B
C
D

How do you usually place orders with your suppliers?

A
B
C
D

Potential Features

If a single system could give you everything, how important are the following features?

One-stop Ordering (all categories)
Consolidated Invoicing (1 order, 1 invoice, 1 delivery)
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Discounted Pricing vs Current Suppliers
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Same-day Delivery Option
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Inventory Management / Re-order Reminders
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Loyalty & Rewards Program
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Flexible Payments (BNPL, etc.)
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Would your clinic use same-day delivery if available for AED 30-50 per order?

A
B
C

How valuable would a loyalty program (points, discounts, free deliveries) be for your clinic?

A
B
C

If BNPL or net-30 terms were available, what % of your monthly orders would you likely put on financing?

A
B
C
D

Trust & Adoption

What would give you confidence to order through a new platform? (Select Multiple)

What might prevent you from trying a new marketplace? (Select Multiple)

Does your clinic already use any digital platforms for procurement?

A
B

If the same product was 10% cheaper or more on ClinicSaver Supplies, how likely are you to switch?

A
B
C

Open Feedback

If you could change one thing about how consumables are delivered to your clinic, what would it be?

What’s one feature you wish existed in a platform like ClinicSaver Supplies?

Any other comments or suggestions?